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 TERMS & CONDITIONS

1. Payment Terms

• An 80% advance payment is required before job commencement.

• The balance must be paid immediately upon completion of the service.

• All payments must be made in favour of:

  SWIFT MOVERS
  TAJ Bank – 0007181756

• All prices are subject to VAT where applicable.

• Quoted prices are valid for 30 days and may change thereafter.

2. Scope of Work & Price Adjustments

• Prices quoted are based on information provided by the client at the time of assessment.

• Swift Movers reserves the right to adjust pricing if additional services, excess load, delays, restricted access, or unforeseen circumstances arise during the move.

• Any additional charges will be communicated to the client for approval before execution.

3. Valuables & Prohibited Items

• Swift Movers does NOT handle, pack, move, or store valuables, including but not limited to:

  • Jewelry

  • Cash

  • Watches

  • Important documents

  • Laptops, phones, or personal gadgets

• Clients are solely responsible for removing and securing all valuables before commencement of the move.

• Swift Movers shall not be held liable for loss or damage to valuables left inside items, boxes, bags, or furniture without prior written declaration and agreement.

4. Inventory & Item Verification

• Only items physically handled, packed, or moved by Swift Movers are considered part of the job.

• Items not moved or documented during pickup cannot form the basis of a claim.

• Clients must ensure all items to be moved are presented and disclosed before loading begins.

5. Storage Services

• Items stored with Swift Movers are stored at the client’s risk, except where damage is proven to be caused by gross negligence.

• Swift Movers is not responsible for:

  • Pre-existing damage

  • Hidden or undisclosed contents

  • Items not listed or inventoried

• Clients are advised to inspect stored items immediately upon retrieval.

6. Inspection & Complaints

• Clients must inspect all items and installations and approve completion before our team departs.

• Any issues, damages, or discrepancies must be reported within 48 hours of service completion.

• Swift Movers will not be liable for complaints raised after 48 hours.

7. Cancellation & Rescheduling

• A ₦20,000 mobilization fee applies if our team arrives and the job is canceled or rescheduled by the client.

• Same-day cancellations are non-refundable.

8. Liability Limitation

• Swift Movers’ liability is limited to items directly handled by our team and proven to be damaged due to negligence.

• Swift Movers shall not be liable for indirect, consequential, or alleged losses, including missing items not moved by our staff.

9. Acceptance of Terms

• Payment of invoice, job confirmation, or allowing Swift Movers to commence work constitutes full acceptance of these Terms & Conditions.